Located at 120 D Le Duan Street and to the west side of P Tran Hung Dao Street, Hanoi Main Station has a white building with a hollowed-out exterior. People call it A Station. Trains leaving for the south all depart from here. Entering the station, passengers can see a door leading to the platform. The door opens 40 minutes before the train’s departure time and all passengers go through here to the designated platform to get on the train. The restroom is to the right side of the terminal building and the ticket windows and waiting area are on the left. Passengers need to get a number from a number generating machine and there are staff who can help you. After getting the number, passengers only need to take a seat in the waiting hall and pay attention to the calling information on the electronic screen, for the broadcasting is in Vietnamese only.
Apart from A Station, there is a B Station, which is a three-floor yellow building located on P Tran Qui Cap Street, two blocks to the rear of the Main Station (A Station). Trains going to northern destinations like Sapa and Hai Phone leave here. Tickets to northern destinations can be purchased at both stations, but passengers can only get on the train from B Station. Please do pay attention to this to avoid any issues.